Medium MBB

Information about the service

Here’s a quick summary of the important bits about your MEDIUM mobile broadband plan. It covers things like the inclusions and how much it costs each month.

This is a post-paid mobile phone service plan. It gives you access to our network, and access to mobile data.

This plan has a one month minimum term.

What’s Included and Excluded?

6GB included every month – Your unused monthly included data expires each month and cannot be used when roaming overseas.

This service is data only and cannot be used for making/ receiving calls and SMS.

Information about Pricing

Minimum monthly charge is $45. If you use more than your monthly included data or use your mobile for things not included in your monthly included value, you may be charged for excess usage. If you wish, opting in to Zero Bill Shock will allow no excess usage charges against your monthly bill*.

Your monthly charges and inclusions are metered and billed from the 28 to 27 of each month. Any plan upgrade or downgrade made on days other than the 27th of any month will be fully charged on the day of the change (current month) and on the 28th (month in advance). Please refer to billing details.

Early Termination

There is no early termination fee (ETF) and this service can be cancelled at any time. The amount owing for a cancelled service will be the cost of any usage incurred up until the time of cancellation plus the minimum monthly charge.

Data charges

DataIf you exceed your 6GB monthly included value you will be charged $0.03 per MB

Using your service overseas

Your monthly included data value does not include usage while you’re overseas, so you’ll be charged separately for this usage. Roaming is not available in all the countries. Please refer to the International Roaming Sheet for more information.

Additional Features

Domestic data bolt-ons are available for this service.

Please check Additional Features Sheet for more information about add-ons.

Other information

If you have any questions, we encourage you to contact your agent:

FairTel

info@fairtel.com.au

08 9779 9966

Alternatively, you can contact MSS on 1300 525 275.

If we can’t resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058. For full contact information, visit: tio.com.au/about-us/contact-us

Visit www.fairtel.com.au to find more information about call and data usage.