Experience more plan inclusions and better pricing for a limited time in some of our 4G Prima mobile plans

Get more done in less time, with our range of 4G plans.

We give the kind of service you just can’t get from the big telcos

We’re a full-service telecommunications provider meaning we can provide all your communications on one single bill. So that’s one simple payment per month and one company to deal with. Just makes life simple.

When you’re with us you’ll have your own dedicated Account Manager, so if you’ve got a question you know who to come to. It’s the kind of personal service the big telcos just can’t offer.

We believe in being a valued partner to our clients by offering honest and straightforward advice. We don’t make the sale and run, we’re here to stay, and we’re here to do whatever we need to keep you happy.

We only focus on businesses which means we understand what’s important to keep costs down and efficiency up. Talk to us about our market leading portfolio of products designed to improve communications across your entire business.

Things You Should Know

The following terms and conditions apply for the plans included in this document with their respective minimum monthly charge as outlined in this document. All mobiles services are provided by FairTel PTY LTD ABN 33610647110.

1. All prices are quoted inclusive of GST.
2. Included value amounts are valid for one month (billing period) and are to be used in Australia. Plans included values can be used towards standard national calls, standard SMS and standard Photo MMS to mobiles and fixed line services, calls to 1300, 13 ,1800 and calls to retrieve voicemail.
3. Services excluded from the plan allowance are: directory services, calls, SMS and MMS to international numbers, video MMS, international roaming, content packs and bolt-ons and mobile data usage.
4. Some of the barred services are: Premium services, 19x, 189x and VPN numbers.
5. When the included value on a plan is reached, any extra usage will be charged at the standard rates as excess spend.
6. Fair Usage policy applies to all mobile plans in relation to calls, call diversions, SMS, MMS, and data usage.
7. Calls are charged in 60-second increments, plus flagfall charge.
8. Unused monthly data allowance cannot be rolled over.
9. Upon exceeding the monthly inc. data allowance you will be charged for excess data usage as indicated, auto bolt-on’s of 2GB will apply, up to 5 times in a bill cycle.
10. Data usage will be metered in kilobytes, where 1024 bytes = 1 Kilobyte or part thereof and includes both uploads and downloads.
11. Monthly data allowance cannot be used when roaming internationally.
12. The mobile product of FairTel’s Micro, Standard, Super, Max and Extreme mobile plans using part of Telstra’s 4G and 3G mobile network with a 4G coverage footprint of 96.5% and a combined 4G and 3G coverage footprint of more than 98.8% of the Australian population covering 1.62 million square kilometres.
13. These mobile plans have access to download speeds of up to 100Mbps on 4G across 95% of the population. 4G devices will enjoy typical download speeds of 2-50Mbps and upload speeds of 1 to 10 Mbps in 4G coverage areas.
14. Handsets not capable of 4G will only receive 3G coverage.
15. Check mobile coverage at https://mobilemaps.net.au/maps/api/embed/4G/.
16. International Roaming charges are Pay As You Go, and may not be available in all countries. Refer to International Roaming sheet for more information.
17. Not to be used in conjunction with any other offer and/or promotion
18. FairTel reserves the right to vary the terms of these promotions at any time
19. Full terms and conditions as per the Application Form