WHAT A PLEASANT TRANSACTION IT HAS BEEN!!! Following three months of "dithering", lies, deceit and false promises from the larger Telco's I have finally been switched to the NBN thanks to your staff - efficient, friendly and skilled personnel who treat their customers as "people", not numbers. Well done Fairtel - I thank you immensely.

Busselton Financial Planning has been using the expertise of Tom for in excess of 4 years now, his client service is outstanding and we have been a major benefactor of this every time we have needed help. The support we receive is very much appreciated and we regard Tom as our friend both in business and socially. I am very glad to have been recommended to Tom years back and we have no hesitation ever about referring Tom, Fairtel or his brilliant team.

Can highly recommend the guys from Fairtel, we had so much trouble with our wifi for months with a different supplier, when Fairtel took over they nutted out the problem hassle free! Wi-Fi now working great! Thanks Leona & Peter Aldinga Caravans

Changed over to NBN and the customer service has been amazing. Prompt service and excellent follow-up after installation. Highly recommend.

Dealing with the guys was great, the whole process went smoothly and now I am saving money every day. Many Thanks!!

Dealing with the guys was great, the whole process went smoothly and now I am saving money every day. Many Thanks!!

Tom’s a legend!

I can’t recommend FairTel highly enough, All of their staff go above and beyond expectations.  We look after high end holiday rentals in the area, so if Wi-Fi goes down it can be ‘end of the world” stuff… it’s great to have a back-up team with the calibre such as FairTel.  

Finally, dealing with real people every time you call. Decided after many years of resistance to get a mobile phone such was the confidence these guys inspired. Couldn't be happier. 

Hey these guys are always there for you. What else do you want?

A girlfriend gave me Tom's number, & I’m so glad she did! I previously did not have the internet at home, & now pay less for the internet/email, mobile, & landline than I had previously been paying for the mobile & landline alone! Tom also sourced a great deal on a new laptop & mobile for me, & has been available to iron out any small problems along the way. I cannot recommend him highly enough.

After many years struggling to deal with a very large well-known Telecom organization direct, and having had serious difficulties when we did try a "smaller service provider", we were so relieved to discover Tom and Fairtel. A "breath of fresh air" - competent,  AVAILABLE, efficient and friendly - you wouldn't ask for cheaper rates as well - but we got them anyway! Prospective customers can feel free to contact me directly to confirm this testimonial by contacting me. John Banks Principal/Licensee